Introduction

LoveTruly ("we", "us", or "our") is committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, share, and protect the information you provide while using the LoveTruly dating app ("App"). By accessing or using the App, you agree to this Privacy Policy.

Information We Collect

Personal Information

When you sign up for an account, we collect personal information including, but not limited to:

Contact Information: Name, email address, phone number.

Profile Information: Gender, age, photos, bio, interests, relationship status, and other information you choose to provide in your profile

Location Data: If you enable location services, we collect your geolocation to show matches nearby.

Usage Information

We collect data about your interactions with the App, such as:

App Activity: Messages sent and received, profiles viewed, matches made, and other user interactions.

Device Information: IP address, device type, operating system, browser type, and mobile network information

Log Data: Details of your use of the App, including date and time of access, pages viewed, and any errors encountered

Payment Information

If you make any purchases within the App, we collect payment information including your billing address and payment method details (e.g., credit card number). Payment processing is managed by third-party payment processors who adhere to strict security standards.

How We Use Your Information

To Provide and Improve the Service

We use your information to:

Facilitate account creation and log-in processes.

Match you with other users based on your profile information.

Enhance user experience by personalizing content and recommendations.

Monitor and analyze trends, usage, and activities to improve the App.

Communication

We may use your email address or phone number to send you updates, newsletters, marketing communications, and other information that may be of interest to you. You can opt out of receiving such communications at any time.

Legal and Security Purposes

We may use your information to:

Detect, investigate, and prevent fraudulent transactions, unauthorized activities, or other illegal activities.

Enforce our terms and conditions and other legal agreements.

Comply with legal obligations and requests from government authorities.

Sharing Your Information

With Other Users

Certain information you provide, such as your name, photos, age, gender, and profile information, will be visible to other users of the App.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These providers are obligated to protect your information and only use it as instructed by us.

Legal Compliance and Protection

We may disclose your information:

If required by law, regulation, or legal process.

To protect the rights, property, and safety of LoveTruly, our users, or others.

To enforce our terms of service or other agreements.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Your Rights and Choices

Access and Update

You have the right to access, update, or delete the personal information you have provided to us at any time through your account settings.

Opt-Out of Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Location Data

You can control the App's access to your location information through your device settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are completely infallible, and we cannot guarantee the absolute security of your information.

Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children's Privacy

The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on the App and updating the "Effective Date" at the top of this policy. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@lovetruly.app