Frequently Asked Questions

  • What is LoveTruly and why choose LoveTruly?

    LoveTruly is the premier dating app designed with one purpose in mind: to help individuals worldwide find true love.

    Unlike other dating platforms inundated with casual encounters, LoveTruly is exclusively dedicated to fostering meaningful connections and genuine relationships. Created out of frustration with the prevalence of hookup culture on existing apps, LoveTruly is a beacon of hope for those seeking authentic and lasting love.

    Our commitment to curating a community of like-minded individuals ensures that every member is here for the same reason - to find their perfect match. Join LoveTruly today and embark on a journey to discover love that's as genuine and sincere as you are.

  • How does the LoveTrulymatches work?

    Welcome to LoveTruly, where our matching process puts the power in your hands! Here's how it works:

    When two profiles mutually match, you've got 24 hours to make that crucial first move. We're all about gender equality, so whether you're a man or a woman, you have the opportunity to initiate the conversation. If the 24-hour window lapses without action, don't worry - you have options! You can choose to extend the match if you need more time to connect, or even rematch with an expired connection if you believe there's potential waiting to be explored.

    At LoveTruly, we believe in giving you the control to make meaningful connections on your terms. It's time to take charge of your love life and make every match count!

  • How to ensure safe and respectful online dating?

    Ensuring safe and respectful online dating on LoveTruly is paramount. Here are some tips to help you navigate the platform safely and respectfully:

    • Verify profiles: Look for verified profiles, and consider verifying your own to enhance authenticity and trust.
    • Use reporting features: If you encounter any suspicious behavior or inappropriate content, utilize the reporting feature to alert the platform administrators.
    • Meet in public: When arranging to meet someone in person, always choose a public place for your safety and comfort.
    • Trust your instincts: If something feels off or uncomfortable during your interactions, trust your intuition and consider ending the conversation or date.
    • Set boundaries: Clearly communicate your boundaries and expectations with potential matches, and respect theirs in return.
    • Protect personal information: Avoid sharing sensitive personal details such as your home address or financial information until you feel comfortable and trust the person you're interacting with.
    • Take it slow: Don't feel pressured to rush into anything. Take your time getting to know someone and prioritize your safety and well-being.
  • How does FastSwipe, Spotlight and Premium work?

    • FastSwipe: Will allow your profile to be at the very front of the queue to increase the chance of your match with your favourite person.
    • Spotlight: Will allow your profile be at the front of the queue to increase your chance of being seen by more people, faster. In addition, your profile will also be displayed in Popular section of LoveTruly app, allowing your profile to stand out above the crowds.
    • Premium subscription: Unlimited extends, rematch, backtrack, likes; 5 Spotlights and FastSwipes a week; advanced filters, incognito and travel mode, and more.
  • How does FastSwipe, Spotlight and Premium work?

    • FastSwipe: Will allow your profile to be at the very front of the queue to increase the chance of your match with your favourite person.
    • Spotlight: Will allow your profile be at the front of the queue to increase your chance of being seen by more people, faster. In addition, your profile will also be displayed in Popular section of LoveTruly app, allowing your profile to stand out above the crowds.
    • Premium subscription: Unlimited extends, rematch, backtrack, likes; 5 Spotlights and FastSwipes a week; advanced filters, incognito and travel mode, and more.

    Premium subscription has many advantages. It will allow you to have:

    • Unlimited extends
    • Unlimited rematch
    • Unlimited backtrack
    • Unlimited likes
    • 5 Spotlights a week
    • 5 FastSwipes a week
    • Fast track your likes
    • Stand out every day
    • See who's in the Popular
    • Advanced filters
    • Incognito mode
    • Travel mode
  • How can I cancel my LoveTruly subscriptions?

    • Go to your phone settings on your mobile phone.
    • Tap your Apple ID at the top.
    • Tap "Subscriptions".
    • Tap your LoveTruly app subscription.
    • Choose a different subscription or tap "Cancel Subscription" to cancel it.
  • Is the LoveTruly app free to use?

    Yes, the LoveTruly app is free to use with standard features.

    There are optional premium features for faster, better user experience on the app, including FastSwipe, Spotlight, and Premium.

    A portion of your subscription payment will be donated to causes supporting children who suffer from poverty, wars, or natural disasters. So your subscription is contributing to great causes.

  • What if I want to pause my profile on LoveTruly?

    Yes, you can. Simply go to Settings on your app and enable Snooze.

  • How does Travel Mode work?

    When you travel to locations outside your home town, you can enable Travel Mode so that your matches will be near your home location. If you wish to match with people in other locations besides your home location, you can use Travel Mode.

  • How to make payments for subscriptions on LoveTruly?

    • Open the LoveTruly app on your device.
    • Navigate to the subscription or payment section within the app.
    • Select the subscription plan that best fits your preferences.
    • Choose your preferred payment method from the available options, such as credit card, PayPal, or digital wallet purchases.
    • Enter your payment details, including your credit card information or PayPal account details.
    • Review the payment summary to ensure accuracy.
    • Confirm the payment to complete the transaction.
    • Once the payment is processed successfully, your subscription will be activated, and you'll gain access to all the premium features of LoveTruly.

    If you encounter any issues or have questions about the payment process, don't hesitate to reach out to LoveTruly's customer support for assistance.